Bank of America apologised to a woman after one of its contractors allegedly trashed her house and took her parrot while wrongly repossessing her home.
Forty-six-year-old Angela Iannelli sued the bank on Monday.
She claims her mortgage was up-to-date when one of the banking giant’s contractors damaged furniture, took her pet parrot, Luke, and padlocked her door in October.
In a statement, the bank said it “sincerely apologises” and has tried for months to resolve the issue.
The bank said it has “zero tolerance for this kind of error” and said it will quickly review the lawsuit’s allegations and consider any hardship that resulted.
The woman, who lives in the Pittsburgh area, said she eventually got her bird back after repeated calls to the bank.
Bank apologises for removing customer’s parrot (via negevrockcity)
This part of the proposal may as well be called the Lloyd Blankfein Act of 2009, for it is clearly targeted at Goldman Sachs and its largely unrepentant CEO. As a senior administration official put it: “As we saw the ones that got special protections turn around and make significant profits on proprietary trading, it persuaded the president and the economic team that it is worth looking at it in some detail.” And while the stocks of all the big investment banks are down today, it will affect most directly the firms that derive maximum benefits from the cheap funding and have small presences in the lower-margin bricks-and-mortar banking businesses: Goldman and Morgan Stanley. This isn’t as big a deal for JPMorgan Chase, which in the most recent quarter derived less than one-fifth of its revenues from investment banking, or for Bank of America.
Gross, on Obama’s proposed banking rules